The initial meet and greet was fantastic! So much so that I ended up putting the deposit down for one of the babies that was offered to my partner and I down through Paypal when we got home. Emailed FireQuills for confirmation several times (mostly to be sure that the payment went through) and recieved no response. The first email I was fine with the delay because it was Thanksgiving time. No big.
But the continued ignored emails afterwards were disappointing to say the least. I do not mind at all that they decided to keep the hedge they offered to let me put a down payment on, just wish I could have recieved a call or email stating the decision. I feel that ignoring multiple emails instead was just disappointing business etiquette.
Initial meet & greet was great, though, and for someone wanting to sit and meet hedgehogs to get a feel for them I would still recommend. They very obviously love their hogs and take wonderful care of them.